Jenna-Lee Ciota

2014 Intern - Jenna CiotaWorking as a student intern at New York State Division of Criminal Justice Services (DCJS) was an experience that gave me the opportunity to establish a personal network of diverse individuals, improve my data entry skills, and above all, integrate myself into a large-scale workforce. DCJS is staffed twenty-four hours a day, seven days a week, and three-hundred-sixty-five days a year. Crime never stops, which in turn means that law enforcement work never stops, so those at DCJS never stop either. As I hoped going into the internship, I have increased my data entry speed quadruple-fold. I have been named the fastest data-entry worker in the agency, both employees and interns alike.

The most unexpected task that was asked of me was to take on supervisory tasks such as "Quality Assurance" and "Supervisor Review". During these assessments I found a small system glitch which had gone unnoticed for a long time. A simple observation made a huge difference in the data entry process. It was very rewarding to have been recognized for my diligence, accuracy and hard work with such an honor as being asked to fulfill supervisory tasks. If I could pass on one piece of advice to fellow students, it would be in the words of a professional I met during my internship, "Do not dress for the job you have, dress for the job you want." Every job opportunity is a chance for each person to start chipping away at their own American dream.

Richard, A. McGuire, NYS Division of Criminal Justice Services, Internship Supervisor

Jenna has identified flaws in our primary applications and demonstrated how she found them, it led to an improvement in our work flow. She has helped us improve the accuracy of our database. Jenna is a huge asset to our agency and would be, wherever she works.