Sage Online Concierge
The goal of the Sage Online Concierge (SOC) is to assist in the increased and enhanced usage of technology for on-campus faculty, in order to enhance teaching and learning at The Sage Colleges. SOC will accomplish this by creating an extensive program of proactive technology training, online best practices, and being available on campus, for the campus.
As of May 17, 2014, The Sage Colleges will be migrating to Moodle 2.4. In order to gain access, you will need to take MT 202. When signing up for MT202, go to http://training.learninghouse.com/. We are a "qualified partner institution," so you can register for your course by "clicking here" in that section. Once you register, The Learning House will send you a username and password within 1 business day. At that time, you will be able to log in and take the course. Please let me know if you have any questions. Thanks!
Where are we?
SOC office will be located on both the Albany and Troy campuses. We have an open door policy and can be reached via phone, email and Skype. We can be contacted via email at email@example.com or phone (518) 244-4580. Our offices are located in KCC 205 in Albany and in the basement of the Shea Learning center in Troy.
Campus Training and Support
SOC offers one-on-one appointments with on-campus faculty to help with:
- Gradebook problems and development
- Quiz development
- Course development
- General troubleshooting of problems within Moodle courses
- Online teaching and pedagogy
- Online course development
- Creating audio or video files
- Moodle basics
- Moodle Intermediate
- Smartboard (Generation 1, 2 or 3)
- Flipping the Classroom
- Web 2.0 Tools
Non-Credit Synchronous and Asynchronous Workshops
Each semester, SOC offers non-credit course workshops. These workshops are offered online with Skype meetings and face-to-face meetings offered throughout the duration of the workshop. Our workshops include: Initial Moodle Training; Best Practices for Online Classrooms; Integrating and Developing Multimedia; and on an as needed basis we offer Practicum in Online Instruction.
Other services SOC provides
- Creation of smart forms for department or college-wide use
- Meta course creation in Moodle
- Moodle course file and organization
- Troubleshoot and resolve Moodle user issues
- Run daily Moodle course feed
- Sage Online webpage management