Sage$en$e Online Frequently Asked Questions
1. How do I access my financial aid at Sage?
2. How do I view my award letter?
3. How do I accept my financial aid award?
4. Can I change the amounts of my financial aid on my award letter?
5. What do the items that are blue and underlined mean?
6. Can I email financial aid through Sage$en$e Online?
7. What is the payment option page?
8. What is the Sage$en$e Online summary page?
9. What is the task list?
10. What is the terms and conditions tab and how does it impact my Financial Aid?
11. How do I give access to my parent or guardian to Sage$en$e Online?
12. How can I access my student's Sage$en$e Online account?
13. How can I change my password to Sage$en$e Online?
14. To view entire Sage $en$e online presentation.
1. How do I access my financial aid at Sage?
Sage$en$e online is your financial aid portal at The Sage Colleges. Sage$en$e online is located in SageAdvisor under your financial information. Sage$en$e online has many useful tools you can utilize to help plan for educational expenses. Click here for visual explanation.
2. How do I view my award letter?
Sage$en$e Online will automatically bring you to a customized Welcome Letter which guides you through the Sage$en$e screens. You can proceed to the next screen by clicking on the continue button in the lower right corner of the screen. Your award letter is the screen immediately following the Welcome Letter. Click here for visual explanation.
3. How do I accept my financial aid award?
From the Welcome Letter, click on the continue button in the lower right corner of the screen. The next screen that will be displayed is your Award Letter. You can also access your Award Letter by clicking on the Award Letter tab at the top of the screen. You can accept or decline any portion of your financial aid on this screen, your aid will not be processed however until all tasks that are associated with the award are completed and you have electronically signed the Terms and Conditions tab with your initials. Click here for visual explanation.
4. Can I change the amounts of my financial aid on my award letter?
You can reduce your loan amounts, student's may not increase any awards.
5. What do the items that are blue and underlined mean?
These items are hyper-linked to provide more information, definitions are provided and in some cases links to specific websites are available for your convenience. Click here for visual explanation.
6. Can I email financial aid through Sage$en$e Online?
Throughout Sage$en$e Online you will notice in the right hand side of the screen an envelope. This is an email connection directly to our financial aid professionals at Sage. The email is monitored and will be returned within 24-48hrs during typical business hours. Please note the response email will go to your Sage$en$e inbox and not your MySage account. Click here for visual explanation.
7. What is the payment option page?
This page can be used to address unmet need and provide alternative financing options. Click here for additional information. Click here for visual explanation.
8. What is the Sage$en$e Online summary page?
The summary page allows you to print a copy of your award letter. Click here for visual explanation.
9. What is the task list?
The task list tab is one of the most important tabs on Sage $en$e. Here is where our Financial Aid Office will ask you to complete paperwork, notify you of verification and other communications that require you to interact with us to ensure your Financial Aid is ready in a timely manner. Please check this tab often. Click here for visual explanation.
10. What is the terms and conditions tab and how does it impact my financial aid?
This page must be read in order to receive Financial Aid. You will have a task in your task list that states to read this tab then mark the task as complete. Please be aware that marking that task as complete is considered as your electronic signature that you have read and will follow that terms and conditions. Click here for visual explanation.
11. How do I give access to my parent or guardian to Sage$en$e online?
Once logged into Sage$en$e online, in the top right of the screen the following options appear:
Welcome Letter, Inbox, Contact Information, Invite Parent/Guardian, Log out. Simply click on Invite Parent/Guardian. Click on Create Parent User button. An information box will be opened asking the student to acknowledge that they are giving access to their financial aid to a third party. Click ok to proceed. Enter the person's email address, re-enter the email address in the next box to confirm address. Enter the person's first and last name in the required fields. Click on the Create Parent User button. An email will be generated granting access to your Sage $en$e account to the authorized parent/guardian with login instructions. Click here for visual explanation.
12. How can I access my student's Sage$en$e online account?
The student is the only person that can authorize a third party (parent/guardian) access to their Sage $en$e online account. Once logged into Sage $en$e online, in the top right of the screen the following options appear:
Welcome Letter, Inbox, Contact Information, Invite Parent/Guardian, Log out. Simply click on Invite Parent/Guardian. Click on Create Parent User button. An information box will be opened asking the student to acknowledge that they are giving access to their financial aid to a third party. Click ok to proceed. Enter the person's email address, re-enter the email address in the next box to confirm address. Enter the person's first and last name in the required fields. Click on the Create Parent User button. An email will be generated granting access to your Sage $en$e account to the authorized parent/guardian with login instructions. Click here for visual explanation.
13. How can I change my password to Sage$en$e Online?
At this time you are unable to change your Sage$en$e Online password.
