Contact Us

Department of Information Technology Services

  • Installation, Maintenance and Support of all technology and services to the Sage Colleges community.
  • Computer classrooms and all computer labs.
  • Support for all faculty, staff and administrative computers
  • Help Desk Call Center, call (518) 244-4777 or email at helpdesk@sage.edu

John Harris, Director of Information Technology and Network Services, harrij8@sage.edu, Cowee Hall, Troy, (518) 244-4777

Thomas Bennett, Assistant Director of Information Technology, bennet2@sage.edu, Education Building, Troy (518) 244-4777

Jessica Tabora, Helpdesk Manager, taborj@sage.edu, Education Building, Troy (518) 244-4777

Claude Caesar, Computer Technician, Albany campus, caesac@sage.edu, Froman Hall, second floor, (518) 244-4777

William Mwandambo, Computer Technician, Albany campus, mwandw@sage.edu, Froman Hall, second floor, (518) 244-4777

Adam Starnes, Computer Technician, Troy campus, starna@sage.edu, Education Building, Troy (518) 244-4777

 

Management Information Systems

  • Support for Colleague (the college's administrative information system), Informer (the college's reporting tool), and SageAdvisor (the college's student portal)
  • Training in Colleague and Informer

Erica A. Carlo, Director of MIS, Management Information Systems, cumoe@sage.edu, Cowee Hall-fourth floor, Troy, (518) 244-4754

Bill Pizer, Associate Director of MIS, pizerw@sage.edu, Cowee Hall-fourth floor, Troy, 244-2087

Ray Lukas, Senior Software & Application Developer, lukasr@sage.edu, Cowee Hall-fourth floor, Troy, (518) 244-2083

Networks and Security Services

  • Network and server administration
  • SageNet accounts
  • The college's external firewall and web server
  • Telephone and Voice Mail systems

John Harris, Director, harrij8@sage.edu, Cowee Hall basement, Troy, (518) 244-4582

Abul Hassan, Network Administrator, hassam@sage.edu, Cowee Hall basement, Troy, (518) 244-2355

Alex Markessinis, Network Administrator, markea@sage.edu, Cowee Hall basement, Troy (518) 244-4765

 

Institutional Research

  • Institutional Trend Report and Dashboard indicators
  • State and federal reports
  • Surveys for college guides, NCAA and others
  • Support for Middle States and other institutional activities

Lori Pizer, Coordinator, pizerl@sage.edu, (518) 292-7785

Vice-President for Planning and Information Resources

Deirdre Zarrillo, Vice-President for Administration and Planning, zarrid@sage.edu (518) 292-9601

Sabreen Samman, Office Coordinator for Administration and Planning, sammas@sage.edu (518) 292-9601

If you require any assistance or have any questions, please contact our Helpdesk at (518)244-4777, email at helpdesk@sage.edu or check online in our Knowledge Base.