Contact Us
Department of User Support Services
- Computer classrooms and labs in Froman Hall (Albany) and the Eduction Building-lower level (Troy)
- Support for all faculty, staff and administrative computers
- Help Desk Call Center, call (518) 244-4777 or email at helpdesk@sage.edu
Jonathan Brennan , Director, brennj4@sage.edu, Education Building-lower level, Troy, (518) 244-2490
Bruce Hettesheimer, Assistant Director, hetteb@sage.edu, Froman Hall, Albany, second floor (518) 292-7725
Jessica Tabora, Operations Specialist (Help Desk Technician), taborj@sage.edu, Education Building- lower level, Troy (518) 244-2354
Kathleen Shepherd, Lead Academic Technologist, Troy, shephk@sage.edu, Education Building-lower level, Troy, (518) 244-3114
Travis DiPace, Academic Technologist, dipact@sage.edu, Froman Hall, Albany, second floor (518) 292-1977
Brian Fitzgerald, Computer Technician, fitzgb@sage.edu, Education Building-lower level, Troy, (518) 244-2491
Technology Integration
- Moodle Administrator
- Software/hardware training and software support for faculty, staff and administrators
- Development of online tutorials and multimedia instruction
Ellen Murphy, Director, murphe1@sage.edu, Clark Library-2nd floor, 244-4580
Management Information Systems
- Support for Colleague (the college's administrative information system) and Benefactor (the college's fundraising system), voice mail and telephone
- Training in Colleague and Benefactor, voice mail and telephones
Todd Gunter, Director, guntet@sage.edu, Cowee Hall-lower level, Troy, (518) 244-2088
Bill Pizer, Associate Director of MIS and Benefactor System Administrator, pizerw@sage.edu, Cowee Hall-lower level, Troy, 244-2087
Darcianne Leizer, Assistant Director, Telecommunications, leized@sage.edu, Cowee Hall-lower level, Troy, (518) 244-2355
Ray Lukas, Colleague System Administrator, lukasr@sage.edu, Cowee Hall-lower level, Troy, (518) 244-2083
Erica Cumo, cumoe@sage.edu, Cowee Hall-lower level, Troy, (518) 244-4778
Network Services
- Network and server administration
- SageNet accounts
- The college's external firewall and web server
John Harris, Director, harrij8@sage.edu, Cowee Hall-fourth floor, Troy, (518) 244-4582
Institutional Research
- Institutional Trend Report and Dashboard indicators
- State and federal reports
- Surveys for college guides, NCAA and others
- Support for Middle States and other institutional activities
Lori Pizer, Coordinator, pizerl@sage.edu, (518) 292-7785
Vice-President for Planning and Information Resources
Deirdre Zarrillo, Vice-President for Planning and Information Resources zarrid@sage.edu (518) 244-2354
If you require any assistance or have any questions, please contact our Helpdesk at (518)244-4777, email at helpdesk@sage.edu or check online in our Knowledge Base.








