Number of Positions: 1

Status: CLOSED

Academic Support Center
Library 3rd Floor, Albany
Supervisor: Karlyne Osepa

Academic Year Academic Support Center/HEOP Graduate Assistants.

The Graduate Assistant for the RSC Higher Education Opportunity Program (HEOP) reports directly to the HEOP Director on the Troy campus.

Duties and responsibilities include, but are not limited to, the following:

  • Provide support for the Director of HEOP, Academic Support Specialist, and Unit Manager
  • Coordinate HEOP Interview and Testing Day
    • Schedule interviews for HEOP prospects
    • Process travel accommodations
    • Proctor competency exams
    • Create program itineraries
    • Other duties, as assigned
  • Log calls, emails, or faxes in relation to student applicants into Target X
  • Manage and facilitate applicant follow up
  • Prepare a Tutorial Services Report for HEOP students required to seek tutorial services
  • Attend weekly HEOP staff meetings and monthly HEOP student group meetings
  • Assist in the planning, coordination and implementation of student events, which include the HEOP Graduation Celebration, End of Semester Trip, and the annual Awards Banquet
  • Work with HEOP staff in the planning and preparation of the HEOP Summer Institute
  • Maintain student files according to State Education Department standards
  • Update Emergency Contact Information
  • File confidential student correspondence
  • Other duties, as assigned

Qualifications: working knowledge of Microsoft Office products (particularly Word and Excel), spreadsheets, familiarity with Campus Cruiser/Sage Advisor/Moodle, team player, sense of humor, “can do” attitude, good organizational skills and a keen understanding of the need for confidentiality.