Number of Positions: 1
Status: OPEN

Troy
Supervisor – Erica Carlo
[email protected]


About The Sage Colleges:
The Sage Colleges is a dynamic, comprehensive college of approximately 2,900 students. Through a strong liberal education curriculum and progressive academic programs, The Sage Colleges serves traditional students and working professionals who pursue bachelor’s, master’s, and doctoral degrees on campuses in Troy and Albany, NY. The Sage Colleges also offers online programs. Founded in 1916 as a “School of Practical Arts,” Russell Sage College has consistently been ranked in the top ten colleges in the Northeast by U.S. News & World Report. Sage has also been recognized as a “New York College of Distinction” for the third year in a row.

Job Description:
This position functions under the direction and supervision of the Director of Management Information Systems. This position will be the first point of contact for the Management Information Systems office.
Responsibilities will include;
answering calls
mail runs
reviewing incoming help requests and first point of troubleshooting
tracking and coordinating software updates
distribute data audits to appropriate personnel
coordinating training requests
providing level 1 training on our Colleague and Informer software
providing first level maintenance on the colleges portal
creating yearly computed columns for Financial Aid, Registrar and Admission offices
provide support to the Director of Management Information Systems
other duties/tasks as assigned

Requirements:
Colleague experience preferred
Exceptional organizational and communications skills a must
Customer service experience preferred

Computer skills required:
Proficiency in Word and Excel
Understanding of google applications is a plus but not required
Knowledge of java, .net, C-Sharp a plus but not required