Five people pose in front of a presentation slide titled “FEELING WHAT OUR STUDENTS ARE FEELING.”
Jermaine Privott, Alex Pinto, Tasha Pringle, Darlene Tiburcio, and Deanna Cooper from Russell Sage College’s HEOP office at the New York State Opportunity Program Fall Training Conference.

Leaders and academic counselors from Russell Sage College’s Arthur O. Eve Higher Education Opportunity Program (HEOP) shared their expertise at New York State’s Opportunity Program Fall Training Conference hosted at Hamilton College, October 15 and 16, 2026.

Executive Director Jermaine Privott, Associate Director Tasha Pringle, and Academic Success Counselors Darlene Tiburcio, Deanna Cooper, and Alex Pinto presented “Feeling What Our Students Are Feeling: Navigating Emotional Weight Resilience and Staff Healing in Opportunity Programs.”

The presentation explored the emotional demands of student support, the importance of team resilience, and strategies for staff well-being and healing, said Privott. 

Sponsored by the New York State Education Department and independent colleges across New York State, HEOP provides financial assistance, academic support, and more to help eligible students access and succeed in higher education. The annual training conference attracts HEOP professionals and administrators from across New York State. 

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